Shipping & Returns.
UK Shipping
We ship to all UK addresses via Royal Mail or a trusted courier.
Processing Time | Most items are made to order and dispatched within 1-2 working days.
Delivery Time | Once dispatched, UK delivery typically takes 1–3 working days.
Shipping Cost | Free for all UK print orders. For larger or specialist physical goods introduced in future, any product-specific shipping terms will be shown clearly on the product page.
If you need something urgently, please email lewis@ailoveyou.uk and we will always do our best to help.
International Shipping
Yes, we ship worldwide.
Processing Time | Orders are made and dispatched within 1-2 working days.
Delivery Time | Shipping times vary by destination, but typically allow 5–10 working days from dispatch.
Customs & Duties | Please note that some countries may charge import duties or taxes. These are the buyer’s responsibility.
Shipping Cost | From GBP 5.99, with exact rates shown at checkout depending on product and destination.
If your country isn’t showing at checkout, just reach out to us via lewis@ailoveyou.uk and we will try to make it work.
Returns & Exchanges
We want you to love what you order — every piece is made with care.
Personalised Items | Non-personalised items may be returned within 14 days of delivery if unused and in resaleable condition. Due to their custom nature, we accept replacement item(s) if an item arrives damaged or we’ve made a mistake.
Damaged or Incorrect Items | If something isn’t right, please contact lewis@ailoveyou.uk within 14 days of delivery, ideally with photos. We’ll put it right with either a replacement item or a refund as quickly as possible.
Non-Personalised Items | These can be returned within 14 days of delivery if unused and in original packaging. Return postage is the buyer’s responsibility.